Pls note all our products are covered under Warranty for a period of 6 months from the date of sale. The local customers of Delhi/NCR will be served by our Service centre directly & policy for the out of station customers is as follows:
-As an immediate remedy & solution we have provided a FREE SPARES PART KIT (worth Rs.750/- which includes 1 Kitchen apron also) in each model . This kit consists of main spare parts of the machine which may sometimes get broken/worn out because of multi -handling of commercial machines in the Hotel/Restaurant kitchen -These parts include Motor& Jar couplers,Jar Cover gaskets,Rubber rings, Carbon set, Jar blades etc.So there is hardly any need for Service/parts to the user .However in rare case of Motor getting defective during Warranty period the customer has to courier the defective motor to our base office in Delhi ( at their cost ) & in response a New motor will be sent to the customer at our expense.
GENUINE SPARE PARTS
SERVICE -AFTER Sales is the Core strength of any good professional company. At LORDS, since all our components, from A-Z are produced from of our own moulds & dies ,we have made elaborate systems to provide our PAN India customers with ORIGNAL Spares of our machines round the clock. Each spare is a 100% OE spare.
-In case of ADDITIONAL NEED OF SPARES during warranty or out of warranty period the same can be sent to the customer on Cost + courier chgs basis. For reference, Illustration of one model of our range HP-1260 is given below-Accordingly spares for other models can be supplied on Companies Price list available on demand.
PRICE LIST of ORIGNAL SPARES of LORDS xtra machine HP-1260